Business Tips, Delivery Service

Spring Clean the Office for Increased Productivity!

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It’s officially spring!

Whether you’re already soaking up the sun on a park bench or still digging your home out from recent winter weather, warmer temperatures are around the corner— it’s time to lighten things up in your workspace. Here’s how.

Clearing clutter is a common practice for businesses and individuals alike. After tax time, it’s great to pack up your receipts and projects from the past year and focus on what’s new. It’s also the best time to clean your office, get rid of the old equipment you don’t need and upgrade the new equipment that you do.

1. Physically Clean Your Office: Following cold and flu season, a clean office can reduce the risk of continually spreading germs throughout the office. Although sick employees should be encouraged to clean their work stations when returning to work, a thorough de-germing will help keep your workforce healthy and organized.

2. Give electronics some TLC: Your computer and other devices are your loyal servants and come in contact with all sorts of dirt every day. Take time to show them some love when you’re spring-cleaning. They’ll be more pleasant to use and will likely work better and live longer. Start with a can of compressed air and clean dust and crumbs from the keyboard, and then wipe down the keys, mouse, and housing with a damp cloth. A cotton swab dipped in alcohol or vinegar is great for getting into crevices. Do the same for you printer, phones, tablet, etc. For cleaning LCD screens, use a product designed especially for that use.

3. Clear The Memory: It’s important to clean the cloud periodically to maximize your memory usage. While spring cleaning the office, take the time to monitor what’s currently in the cloud and delete documents that are no longer relevant.

4. Clean Up Your Hard Drive: When hard drives get full, it can hamper the performance of your computer. If your company’s computers are older, make sure you regularly run scans to compress and optimize files on the hard drive. By doing so, you can enhance the computer’s performance.

5. Recycle Old Reports: If you’ve got a ton of old paper reports lying around, disassemble them and consider reusing them. Single-sided pages can be used to print non-essential documents, including drafts and notes. Everything else can be recycled, clearing up shelf space for more recent documents.

6. Organize: For the files that you’ve chosen to keep on the cloud, organize them in a method that is easy for any employee to follow. Make sure that every one of your documents is in a logical folder and easily accessible.

7. Disinfect Your Phone: It is a well-known fact that phones can quickly become disgusting. One way to prevent this is to keep anti-bacterial microfiber cloths that are specifically made for phones with you. If you don’t have them, mix a 40/60 alcohol/water solution into a spray bottle, and spray a phone-safe cloth to wipe your phone free of germs.



Are You Thinking of Switching to a Regional Carrier?

Are you weighing the benefits of using a regional carrier to handle your small packages but are unsure about making the change?  Now more than ever regional carriers offer a choice that’s economical, reliable, flexible and personalized. Optimizing your package shipping can be overwhelming, but it doesn’t have to be when you trust a regional provider. Did you know accessorial fees often make up 1/3 of all costs of the national carriers?Boxes_Stacked_Isolated

By transitioning a percentage of volume to regional carriers you may be able to eliminate fees common to other guys such as Saturday delivery, additional handling service, residential delivery fees, delivery area surcharges, and large package surcharges. UDS leverages their network of regional based partnerships to reduce shipping costs and lower accessorial charges through client collaboration.

When it comes to delivering a personalized service, regional carriers offer mare than customers may expect.  UDS understands their customers’ needs and are focused on providing quick response times that offer a seamless and integrated experience. Because regional shippers can offer lower rates, flexible services and fewer surcharges, they can help you remain competitive and cost-effective without the trade-off in quality of service.

The biggest challenge in shifting to regional carriers is making a flexible, cost-effective transition without removing the transparency or volume that would negatively affect your overall cost structure.  Carefully analyzing your current shipping profile will play a critical role in the transition and management of Regional Carriers as part of your overall strategy.

There are many factors that you currently have in place that could determine whether or not regional carriers are the right choice for you and your customers.  In addition to comparing regionals vs. nationals, be sure to compare regionals vs. regionals; there may be service or cost factors that could make a carrier more valuable to you.  The good news is that all the initial “dirty work” to make the determination could yield significant both short and long-term operational and financial benefits for your company. When considering a regional carrier look to United Delivery Service to offer you exceptional customer service  and save you money! Contact Us at 630.930.5201


Delivery Service, tradeshows

UDS to Exhibit at RILA 2018!


United Delivery Service Chicago’s leading regional small parcel carrier will be exhibiting at RILA,  Feb 26 -28 in Phoenix. Stop by BOOTH #235 to learn more about the company and how they are helping some of the largest retailers improve their delivery experience.

The Retail Supply Chain Conference offers the best-in-class educational program addressing the topics that matter most to retailers. With more than 35+ interactive sessions and 6 breakout tracks, no other conference provides you with more powerful insights, extensive networking and in-depth content.

UDS will be in attendance (Booth #235) to identify new ways to improve customer retention through fulfilment, delivery and reverse logistics programs. UDS has developed successful delivery solutions for various key industries, finding  solutions that will work right for your company.

UDS offers options ranging from overnight delivery to customized routing solutions.

  • Real-time package tracking and reporting
  • 24/7/365 Customer Support Personnel
  • Electronic signature capture, GPS, VPOD, VPOA
  • Same Day, Next Day, Scheduled / Static Route solutions
  • Transportation service solutions throughout the Midwest

Contact us at or 630-930-5201.


Business Tips

A Positive Attitude at Work can be the Key to your Success

High five!

Maintaining a positive attitude at work will benefit your career and steer you towards a promotion.  However, maintaining a positive attitude on a daily basis in the workplace is harder than you may think. Work is stressful and challenging, and most professionals face deadlines and obstacles on a weekly (if not daily) basis. This is not an environment that fosters a positive attitude – you really have to work at it.

Here are some tips for maintaining a positive attitude at work:

1) Be a Good Communicator

Communication is at the heart of almost everything we do, both in our professional and personal lives. An ability to communicate successfully can drastically impact how well we work with others, how quickly projects are completed and the overall quality of work-product. The better communicator you are, the more likely you’ll avoid misunderstandings, which often lead to frustration, confusion and even anger.

One good way to improve communication is through project management tools. When collaborating with team members at work, it’s especially important to keep the lines of communication open.

2) Minimize Stress

Stress can be a killer, both literally and figuratively. Reducing stress while in the office is necessary if you hope to have a positive attitude from nine-to-five. There are many things you can do to keep your stress levels down at work; take breaks, create a calming office environment and slowing down are just a few examples.

3) Work Well With Others

Getting along with those you work with is key to a happy work place! Office politics, competitiveness, and differences in personality can make it difficult to get along colleagues. However, making a concerted effort to keep the peace will make everyone happy. Here are some recommendations for ways to stay relaxed and positive with colleagues.

4) Don’t Over Do It

Work burnout will destroy any potential for a positive attitude at work. A work/life balance is imperative to a happy life at the office. Remember, all work and no play makes Jack a dull boy! Keep in mind, work burnout can sneak up on you. Before you know it you’re dreading going to work, your mood suffers, and eventually your performances suffers. Therefore, it’s important to consciously work on maintaining your work/life balance, before things get out of hand.

5) Pay Attention to Your Mood

It’s not possible to be happy all the time. However, you do have the ability to control your mood if you’re aware of it. If something at the office frustrates you, take note and do what you can to improve your mood. In addition, take necessary steps to avoid whatever it was that put you in this frustrated mood. And, pay attention to what gets your positive juices flowing. When you know what puts you in a positive place you know what to do to improve your mood.

Business Tips

Business Tips for 2018

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The best way to succeed in business is going beyond ordinary, exploring new horizons, taking constant risks and having a strong foundation. There is a time for planning and a time for achieving. 2018 can be the year when you can rectify all your previous mistakes take your business to a new height.  Here are some basic tips for you to follow and not fall in the pit of loses in the new year!

Set Sales Goals

When you don’t have a set goal, it’s hard to read between the lines, i.e. setting an annual and monthly sales goal is an important aspect. Sit with your whole team in the very beginning of the year and plan a layout, including sales target and how to achieve it. If you have a concrete plan and a set number, you will be determined to reach that

Don’t be afraid to make big mistakes

The best things that happen in a business most often happen on the heels of failure. Don’t be afraid to fail; it’s proof that you are meant to be a successful entrepreneur. The only difference between people who are hugely successful and those who aren’t is the time it takes them to get back up after being knocked down.

Little companies always move faster

The big guy may have the corner on money but the little guy usually has the corner on creativity. Take some time to sit down and figure out how your big rival is promoting their brand and plan something smarter and more creative for yours.

Choose only really good people

Make sure you pick good people to build your business with, as they’ll determine 80% of your success. The best people are honest and have lots of enthusiasm. Don’t worry too much about their level of experience when you’re interviewing, as the right attitude always delivers much more than just experience.

Focus on what’s already working for you and do more of it

When you look for ways to expand your business, the real pot of gold is usually the same stuff that’s already proven successful. So, before you move on to the next exciting project or a new strategy, slow down. Do a lot more of what’s already working and then do the new stuff.

Never stop networking

Never stop pushing, never stop networking. Keep looking for business or providing the best service. It’s hard to always believe, but as a self-employed person, you simply have no choice. Never stop.

Stop putting it off

Procrastination is the enemy of success. The time you waste on stalling breeds guilt, and guilt deflates energy and sometimes even leads to depression. When you feel stuck and can’t seem to move ahead, always remember that you don’t have to get it right, you must just get it going.

Be decisive

Don’t wait for everything to be perfect. Instead of seeking the impossible, efficient decision makers tend to leap without all the answers and trust that they’ll be able to build their wings on the way down.

Make sure you know what not to do

Everyone should have their own ‘Not to Do’ list. I sit down regularly and make a list of all the things I have spent time on that have amounted to nothing. It’s smart to post your ‘Not to Do’ list where you’re bound to see it so you’re reminded to do more productive things that give a better return on the time you spend at work.

Don’t do it alone

You need a support system when building a business. There are organisations such as the NSBC who can help with advice and inspiration, as well as quality networking opportunities. When you’re starting a business, experienced guidance is the best support system of all.

Be different

Challenge the status quo, get out of your comfort zone, do things differently and stretch your abilities. Stretching your abilities will make you great.


Achieve Work/Life Balance During the Holidays!




Holidays are special times of year when we gather with loved ones to remember the past, show gratitude for the present, and to hope for the future. They can also be tremendously stressful for all the same reasons: the past can be painful, the present full of demands, and the future disturbingly uncertain. Layer on top family dynamics and cultural demands such as gifting or the gendered performance of traditions, and it’s no wonder that many people approach holidays with a mix of joy and dread. Through it all, managers must keep managing and deadlines must continue to be met. Workplace strategies for surviving – and thriving despite – holiday stress begin long before the first gift is wrapped or the first candle is lit. Here’s how.

Carve out designated time during the holidays.

Whether you want to finish up your last-minute Christmas shopping, spend time with your grandmother, or finish up a work project before the New Year, here are some tips to achieve a better work-life balance near the end of the year:

  • Designate blocks of time to spend with loved ones.

If you can’t afford the time to spend an entire day (or trip) with friends and family, create dedicated spaces in your schedule to be with them–even if for just a few hours. Treat those times just like you would an important meeting or investor pitch so that no excuses can lead to canceling or interrupting your time together. This dedicated “block time” will also help you to fully immerse and enjoy your time together, rather than being distracted and not “totally there.” At the end of this quality time, you’ll feel refreshed and ready to re-focus on your projects or tasks at hand.

  • Choose moments for downtime amidst hectic activities.

With so many activities pulling us in a million different directions during the holidays, it’s easy to get overwhelmed and lose steam altogether. Because of this, I take short breaks away from the hustle and bustle to re-group and clear my mind. It doesn’t matter where I am–in a hotel powder room, a dressing room, or a quiet café–taking five to ten minutes always helps me to refresh and go back to my activities with better focus and a renewed sense of purpose.

  • Plan your work


As much as working in advance is necessary, planning your work in detail over holidays is very important for your work-life balance. Set priorities and plan specific tasks and things you want to work on, and when. To do so, make sure you talk about it with your relatives so they can also give you their expectations on when you can and cannot work.Make an agreement with them and tell them when you’ll work so they don’t hold a grudge against you for not caring about family time! This is a good way for them to also realize that you value your work-life balance, that way you won’t get all those questions on how much you’re working or neglecting them.

  • Be satisfied with “good enough” during the holidays (80-20 rule).

And now that you’re done with your work, be happy with it. Most passionate people are perfectionists; and if you’re passionate about your job, there’s a good chance you’re a perfectionist at work. But being a perfectionist usually makes you put in a lot of extra efforts in a task, which causes additional stress. Even if it’s a trait you might not want to work on in the rest of the year, you might want to give “good enough” a try when you’re on holiday. After all, if you’re working over the holidays, you have no obligation to be perfect. Finally, as the 80-20 rule suggests – 80% of your results will be produced by 20% of your efforts – holiday time seems to be a good moment to be happy with those 80%!


Delivery Service

Prepare for the 2017 Shipping Season!

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As we enter the height of peak shipping season, it’s a good time to start preparing your game plan.   Whether you’re a business owner of an e-commerce or brick and mortar store – or even a warehouse operations manager – the tips and tricks listed below can help you grasp a better understanding of what you should be doing to assemble your team and plan of action for peak season.

Peak season should be at the top of your mind year-round. 

In the months leading up to peak season, you should be making great strides each day to ensure that peak season goes off without a hitch – not something that you simply just “get through”. When thinking about how far in advance you should plan your logistics – just know that consumers are thinking about and researching their potential purchases months before they actually purchase anything in the peak buying month of November.

Understand when each customer’s “peak season” is.  

Each of your customer’s peak season may differ depending on what commodity they sell. It wouldn’t be wise to take on all customers who share the same peak season. The more spaced out your customer’s peak seasons are, the less stretched you’ll be for available freight options.

Plan to use insurance.  

During peak season, theft increases due to freight being unattended during long holiday weekends. In October, theft surges to an all-time high. Insurance is not something you ever want to skimp on, but especially not during peak season.

The reality of shipping costs, time, and demand. 

When the demand for freight shipping goes up, so do the prices. It’s the reality of the situation, but the sooner you educate your customers about this, the less shocked they’ll be about it when peak season rolls around.

Be transparent. 

Customers want transparent and generous return policies. Don’t try to hide anything in the fine print, especially during the upcoming holiday season when tensions are high. Be upfront and honest with customers about how you handle returns if they’re not satisfied with your product or service. If you’re an eCommerce retailer, know that over 50% of customers back out of a purchase if there is no offer for free return shipping.

Provide convenience. 

By now it comes as no shock that consumers want instant gratification. The moment you make a purchase or interaction difficult for a consumer, they back down and move onto your competitor who provided a much more pleasant and seamless experience. By offering little incentives such as in-store pick-ups, limited time sales and promotions, and free shipping, your customer is much more convinced they are making the right purchase.

Test your customer experience.

Try walking through the customer’s experience when making a purchase at your store or online website. Was it a fluid and guided process? Are you providing customers with all the information they need to make a purchase? Is there room to provide a more customized experience? These are the questions you should be asking yourself in the months leading up to peak season.

Although patterns will change and certain events simply cannot be anticipated for, it’s important for industries and companies alike, to learn from past years and analyze what works, what doesn’t, and what you could be doing even more of.

Be efficient in crunch times.

With events like Cyber Monday, companies see a huge spike in orders. Those who make it successfully through these specific sales days are those who have quick turnaround, a report by Kurt Salmon, a global management consultancy firm, stated. Researchers in the report found that Cyber Monday (the Monday after the Thanksgiving weekend) is the largest online shopping day, which puts more pressure on getting items out of the warehouse faster.

Automate simple processes.

In the packaging industry, some facilities still spend several man hours taping, assembling boxes, void-filling boxes, packing, labeling and moving products out the warehouse door. With the peak season quickly approaching, look for automation opportunities that reduce package handling. This will increase throughput, reduce labor costs for temporary employees and allow you to focus more on customer satisfaction.

Contact UDS for more information: