The workplace should not be something that people dread every day. Employees should look forward to going to their jobs. In fact, they should have a hard time leaving because they enjoy the challenges, their co-workers, and the atmosphere. Jobs shouldn’t provoke stress in employees. While the work may be difficult, the culture shouldn’t add to the stress of the work. On the contrary, the culture should be designed to alleviate the work related stress.
This is why culture matters. Culture sustains employee enthusiasm.
You want happy employees because happiness means more productivity. And when a business is more productive, that means it is working faster; and when it works faster, it can get a leg up on the competition. So it’s worth the investment for companies to build and nourish their culture.
“Maintaining an effective culture is so important that it, in fact, trumps even strategy.”
Characteristics of a positive corporate culture and a positive work place culture
- A clear, unambiguous purpose, expressed as a simple ‘big idea’, an idea which all staff relate to closely, and are proud to discuss with friends and colleagues.
- An atmosphere of confidence, where all the staff are interested in each other, support each other, and project this confidence towards clients and customers.
- Staff who behave respectfully towards each other, value each other’s views and opinions, work in teams which are places of mutual support, where anything is debated without a hint of humiliation, where the critique of the individual and team work is welcomed, discussed and where lessons are learnt and implemented.
- Staff who ‘go the extra mile’ by providing unsolicited ideas, thoughts, stimulus to each other, and where their interests in their customers and clients offers something that is more than expected, beyond courtesy, and beyond service, offering attentiveness and personal interest.
- Challenges for their staff, that provide opportunities for personal development though new experiences, and which treat everyone with fairness and understanding.
- Staff who are personally driven towards organisational and personal success – intellectually, financially, socially and emotionally.