Delivery Service, tradeshows

UDS to Exhibit at RILA 2018!

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United Delivery Service Chicago’s leading regional small parcel carrier will be exhibiting at RILA,  Feb 26 -28 in Phoenix. Stop by BOOTH #235 to learn more about the company and how they are helping some of the largest retailers improve their delivery experience.

The Retail Supply Chain Conference offers the best-in-class educational program addressing the topics that matter most to retailers. With more than 35+ interactive sessions and 6 breakout tracks, no other conference provides you with more powerful insights, extensive networking and in-depth content.

UDS will be in attendance (Booth #235) to identify new ways to improve customer retention through fulfilment, delivery and reverse logistics programs. UDS has developed successful delivery solutions for various key industries, finding  solutions that will work right for your company.

UDS offers options ranging from overnight delivery to customized routing solutions.

  • Real-time package tracking and reporting
  • 24/7/365 Customer Support Personnel
  • Electronic signature capture, GPS, VPOD, VPOA
  • Same Day, Next Day, Scheduled / Static Route solutions
  • Transportation service solutions throughout the Midwest

Contact us at http://www.uniteddeliveryservice.com or 630-930-5201.

 

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Business Tips

A Positive Attitude at Work can be the Key to your Success

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Maintaining a positive attitude at work will benefit your career and steer you towards a promotion.  However, maintaining a positive attitude on a daily basis in the workplace is harder than you may think. Work is stressful and challenging, and most professionals face deadlines and obstacles on a weekly (if not daily) basis. This is not an environment that fosters a positive attitude – you really have to work at it.

Here are some tips for maintaining a positive attitude at work:

1) Be a Good Communicator

Communication is at the heart of almost everything we do, both in our professional and personal lives. An ability to communicate successfully can drastically impact how well we work with others, how quickly projects are completed and the overall quality of work-product. The better communicator you are, the more likely you’ll avoid misunderstandings, which often lead to frustration, confusion and even anger.

One good way to improve communication is through project management tools. When collaborating with team members at work, it’s especially important to keep the lines of communication open.

2) Minimize Stress

Stress can be a killer, both literally and figuratively. Reducing stress while in the office is necessary if you hope to have a positive attitude from nine-to-five. There are many things you can do to keep your stress levels down at work; take breaks, create a calming office environment and slowing down are just a few examples.

3) Work Well With Others

Getting along with those you work with is key to a happy work place! Office politics, competitiveness, and differences in personality can make it difficult to get along colleagues. However, making a concerted effort to keep the peace will make everyone happy. Here are some recommendations for ways to stay relaxed and positive with colleagues.

4) Don’t Over Do It

Work burnout will destroy any potential for a positive attitude at work. A work/life balance is imperative to a happy life at the office. Remember, all work and no play makes Jack a dull boy! Keep in mind, work burnout can sneak up on you. Before you know it you’re dreading going to work, your mood suffers, and eventually your performances suffers. Therefore, it’s important to consciously work on maintaining your work/life balance, before things get out of hand.

5) Pay Attention to Your Mood

It’s not possible to be happy all the time. However, you do have the ability to control your mood if you’re aware of it. If something at the office frustrates you, take note and do what you can to improve your mood. In addition, take necessary steps to avoid whatever it was that put you in this frustrated mood. And, pay attention to what gets your positive juices flowing. When you know what puts you in a positive place you know what to do to improve your mood.

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Business Tips

Business Tips for 2018

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The best way to succeed in business is going beyond ordinary, exploring new horizons, taking constant risks and having a strong foundation. There is a time for planning and a time for achieving. 2018 can be the year when you can rectify all your previous mistakes take your business to a new height.  Here are some basic tips for you to follow and not fall in the pit of loses in the new year!

Set Sales Goals

When you don’t have a set goal, it’s hard to read between the lines, i.e. setting an annual and monthly sales goal is an important aspect. Sit with your whole team in the very beginning of the year and plan a layout, including sales target and how to achieve it. If you have a concrete plan and a set number, you will be determined to reach that

Don’t be afraid to make big mistakes

The best things that happen in a business most often happen on the heels of failure. Don’t be afraid to fail; it’s proof that you are meant to be a successful entrepreneur. The only difference between people who are hugely successful and those who aren’t is the time it takes them to get back up after being knocked down.

Little companies always move faster

The big guy may have the corner on money but the little guy usually has the corner on creativity. Take some time to sit down and figure out how your big rival is promoting their brand and plan something smarter and more creative for yours.

Choose only really good people

Make sure you pick good people to build your business with, as they’ll determine 80% of your success. The best people are honest and have lots of enthusiasm. Don’t worry too much about their level of experience when you’re interviewing, as the right attitude always delivers much more than just experience.

Focus on what’s already working for you and do more of it

When you look for ways to expand your business, the real pot of gold is usually the same stuff that’s already proven successful. So, before you move on to the next exciting project or a new strategy, slow down. Do a lot more of what’s already working and then do the new stuff.

Never stop networking

Never stop pushing, never stop networking. Keep looking for business or providing the best service. It’s hard to always believe, but as a self-employed person, you simply have no choice. Never stop.

Stop putting it off

Procrastination is the enemy of success. The time you waste on stalling breeds guilt, and guilt deflates energy and sometimes even leads to depression. When you feel stuck and can’t seem to move ahead, always remember that you don’t have to get it right, you must just get it going.

Be decisive

Don’t wait for everything to be perfect. Instead of seeking the impossible, efficient decision makers tend to leap without all the answers and trust that they’ll be able to build their wings on the way down.

Make sure you know what not to do

Everyone should have their own ‘Not to Do’ list. I sit down regularly and make a list of all the things I have spent time on that have amounted to nothing. It’s smart to post your ‘Not to Do’ list where you’re bound to see it so you’re reminded to do more productive things that give a better return on the time you spend at work.

Don’t do it alone

You need a support system when building a business. There are organisations such as the NSBC who can help with advice and inspiration, as well as quality networking opportunities. When you’re starting a business, experienced guidance is the best support system of all.

Be different

Challenge the status quo, get out of your comfort zone, do things differently and stretch your abilities. Stretching your abilities will make you great.

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Uncategorized

Achieve Work/Life Balance During the Holidays!

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Holidays are special times of year when we gather with loved ones to remember the past, show gratitude for the present, and to hope for the future. They can also be tremendously stressful for all the same reasons: the past can be painful, the present full of demands, and the future disturbingly uncertain. Layer on top family dynamics and cultural demands such as gifting or the gendered performance of traditions, and it’s no wonder that many people approach holidays with a mix of joy and dread. Through it all, managers must keep managing and deadlines must continue to be met. Workplace strategies for surviving – and thriving despite – holiday stress begin long before the first gift is wrapped or the first candle is lit. Here’s how.

Carve out designated time during the holidays.

Whether you want to finish up your last-minute Christmas shopping, spend time with your grandmother, or finish up a work project before the New Year, here are some tips to achieve a better work-life balance near the end of the year:

  • Designate blocks of time to spend with loved ones.

If you can’t afford the time to spend an entire day (or trip) with friends and family, create dedicated spaces in your schedule to be with them–even if for just a few hours. Treat those times just like you would an important meeting or investor pitch so that no excuses can lead to canceling or interrupting your time together. This dedicated “block time” will also help you to fully immerse and enjoy your time together, rather than being distracted and not “totally there.” At the end of this quality time, you’ll feel refreshed and ready to re-focus on your projects or tasks at hand.

  • Choose moments for downtime amidst hectic activities.

With so many activities pulling us in a million different directions during the holidays, it’s easy to get overwhelmed and lose steam altogether. Because of this, I take short breaks away from the hustle and bustle to re-group and clear my mind. It doesn’t matter where I am–in a hotel powder room, a dressing room, or a quiet café–taking five to ten minutes always helps me to refresh and go back to my activities with better focus and a renewed sense of purpose.

  • Plan your work

 

As much as working in advance is necessary, planning your work in detail over holidays is very important for your work-life balance. Set priorities and plan specific tasks and things you want to work on, and when. To do so, make sure you talk about it with your relatives so they can also give you their expectations on when you can and cannot work.Make an agreement with them and tell them when you’ll work so they don’t hold a grudge against you for not caring about family time! This is a good way for them to also realize that you value your work-life balance, that way you won’t get all those questions on how much you’re working or neglecting them.

  • Be satisfied with “good enough” during the holidays (80-20 rule).

And now that you’re done with your work, be happy with it. Most passionate people are perfectionists; and if you’re passionate about your job, there’s a good chance you’re a perfectionist at work. But being a perfectionist usually makes you put in a lot of extra efforts in a task, which causes additional stress. Even if it’s a trait you might not want to work on in the rest of the year, you might want to give “good enough” a try when you’re on holiday. After all, if you’re working over the holidays, you have no obligation to be perfect. Finally, as the 80-20 rule suggests – 80% of your results will be produced by 20% of your efforts – holiday time seems to be a good moment to be happy with those 80%!

 

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Delivery Service

Prepare for the 2017 Shipping Season!

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As we enter the height of peak shipping season, it’s a good time to start preparing your game plan.   Whether you’re a business owner of an e-commerce or brick and mortar store – or even a warehouse operations manager – the tips and tricks listed below can help you grasp a better understanding of what you should be doing to assemble your team and plan of action for peak season.

Peak season should be at the top of your mind year-round. 

In the months leading up to peak season, you should be making great strides each day to ensure that peak season goes off without a hitch – not something that you simply just “get through”. When thinking about how far in advance you should plan your logistics – just know that consumers are thinking about and researching their potential purchases months before they actually purchase anything in the peak buying month of November.

Understand when each customer’s “peak season” is.  

Each of your customer’s peak season may differ depending on what commodity they sell. It wouldn’t be wise to take on all customers who share the same peak season. The more spaced out your customer’s peak seasons are, the less stretched you’ll be for available freight options.

Plan to use insurance.  

During peak season, theft increases due to freight being unattended during long holiday weekends. In October, theft surges to an all-time high. Insurance is not something you ever want to skimp on, but especially not during peak season.

The reality of shipping costs, time, and demand. 

When the demand for freight shipping goes up, so do the prices. It’s the reality of the situation, but the sooner you educate your customers about this, the less shocked they’ll be about it when peak season rolls around.

Be transparent. 

Customers want transparent and generous return policies. Don’t try to hide anything in the fine print, especially during the upcoming holiday season when tensions are high. Be upfront and honest with customers about how you handle returns if they’re not satisfied with your product or service. If you’re an eCommerce retailer, know that over 50% of customers back out of a purchase if there is no offer for free return shipping.

Provide convenience. 

By now it comes as no shock that consumers want instant gratification. The moment you make a purchase or interaction difficult for a consumer, they back down and move onto your competitor who provided a much more pleasant and seamless experience. By offering little incentives such as in-store pick-ups, limited time sales and promotions, and free shipping, your customer is much more convinced they are making the right purchase.

Test your customer experience.

Try walking through the customer’s experience when making a purchase at your store or online website. Was it a fluid and guided process? Are you providing customers with all the information they need to make a purchase? Is there room to provide a more customized experience? These are the questions you should be asking yourself in the months leading up to peak season.

Although patterns will change and certain events simply cannot be anticipated for, it’s important for industries and companies alike, to learn from past years and analyze what works, what doesn’t, and what you could be doing even more of.

Be efficient in crunch times.

With events like Cyber Monday, companies see a huge spike in orders. Those who make it successfully through these specific sales days are those who have quick turnaround, a report by Kurt Salmon, a global management consultancy firm, stated. Researchers in the report found that Cyber Monday (the Monday after the Thanksgiving weekend) is the largest online shopping day, which puts more pressure on getting items out of the warehouse faster.

Automate simple processes.

In the packaging industry, some facilities still spend several man hours taping, assembling boxes, void-filling boxes, packing, labeling and moving products out the warehouse door. With the peak season quickly approaching, look for automation opportunities that reduce package handling. This will increase throughput, reduce labor costs for temporary employees and allow you to focus more on customer satisfaction.

Contact UDS for more information: http://www.uniteddeliveryservice.com.

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Business Tips, Delivery Service, Holiday Season

Be Prepared For 4th Quarter with these Ecommerce Tips!

The fourth quarter represents the holiday season. It includes some of the biggest holidays of the year – Halloween, Thanksgiving, Black Friday, Christmas and New Year’s Eve. Buyers are looking to host the best parties, give the best gifts, eat the best food and will dig deep into their wallets to do so. Many retailers report that they do as much as 50% of their annual sales in the last 3 months of the year.

The fourth quarter is a crazy time of year for retailers, holiday shoppers, and travelers. It affects all aspects of business operations from managing inventory stock levels, to shipping lead times and customer experience.

Be Prepared

Why are people talking about Q4 now? In order to do 50% of your annual sales in the last quarter of the year a seller, large or small, needs to have inventory in stock, have a plan for getting items to buyers in a timely manner, along with providing quality products among others. Time is money, and the sooner you start to prepare for Q4 the better your sales will be.

1. Know your Ecommerce calendar

“In the US, the Christmas season usually tips off after Thanksgiving, but as retailers grow more aggressive in taking on e-commerce, they are introducing holiday promotions and advertising for the holiday season as early as September—a phenomenon the industry pegs the Christmas creep.” – Bisnow reports.

Q4 Ecommerce sales holidays calendar:

  • Halloween – Oct 31 (4th largest online sales holiday)
  • Thanks Giving – Nov 23 (average online spending of $400 per user)
  • Black Friday – Nov 24
  • Cyber Monday – Nov 27
  • Green Monday – Dec 11
  • Free Shipping Day – Dec 16 (largest online sales day in Dec)

You probably should be preparing for those dates weeks ago! It’s not only about discounts and promotions. It’s also about making the most of the season and avoiding any spectacular crashes or customer care failures.

2. Give Your Website a Holiday Makeover

Even small changes can make a difference to your customers. A temporary seasonal makeover will add holiday cheer and encourage your customers to shop more. Try adding some snowflakes, holly, or other festive decorations. While you’re at it, add a banner announcing holidays deals or specials.

3. Optimize for Mobile Customers

People now spend more time on the internet on a mobile device than on a desktop computer (51 percent versus 42 percent), so if you’re not optimizing for mobile users, you’re just driving potential customers to your competitors. In fact, not having a mobile-optimized site is like closing your store for one full day every week. How are you going to capitalize on those limited offerings if you can’t reach the on-the-move crowd?

4. Run Limited Time Offers

Holiday selling is a great time for flash sales. Limited time offers create urgency and encourage customers to buy. Try using this tactic on slow-moving items as well as some from your best-seller list. By following these holiday selling tips you’ll likely increase your items sold, and you may be able to keep those slow-moving products from gathering dust.

5. Offer Special Promos to Loyal Customers

The holiday season is the perfect time to reward your loyal customers with deals that you’re not offering everyone. The gift of discount codes or free shipping is a great reward, and an enticement to shop more. Your social media channels are a good place to find your loyal customers. If they follow you on social media, you can reasonably assume they’re a fan of your brand. Post an exclusive promo code to Facebook, Twitter, or Instagram to let your most loyal customers know you appreciate their support.

6. Highlight Deals on Social Media

Speaking of social media, make sure that your followers know what you are offering this holiday season by highlighting your new products across your channels. It’s a way to advertise your gift guides, limited-time offers, and shipping discounts as well!

7. Ecommerce Marketing Automation

Traffic peak is coming. Surely not every user will complete their shopping experience. Automate abandoned cart recovery. Sign those users up for a newsletter or an automated product recommendation. Dig that traffic gold to maximize your returns on Ecommerce investments. Or loose out on over 90% of traffic which does not convert into sales.

United Delivery Service makes deliveries happen faster for businesses and consumers. We’ve developed a Midwest network positioned to enhance the speed and flexibility of last-mile delivery. We help consumers get products more quickly while lowering the cost of distribution for the businesses they buy from. Contact us today 630-930-5201. http://www.uniteddeliveryservice.com/index.html 

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Delivery Service, tradeshows

The UDS Team Will Attend Parcel Forum 2017!

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PARCEL Forum has been hitting all the right notes for the past 15 years! From day one, they’ve been steadfast in their mission to serve the unique and ever-changing needs of professionals who are responsible for the shipping, distribution and delivery of parcel-sized (<70lbs) packages. This unwavering commitment has helped thousands of small-package professionals learn how to ship more packages, more frequently, more efficiently, and more cost-effectively. Whether you are new to the industry or a veteran, attending PARCEL Forum will be music to your ears!

One of the regional carriers that has had tremendous success and growth is United Delivery Service. Started in 1972 and based in Chicago, UDS provides next day and same day delivery solutions for retail, ecommerce, payroll, pharmaceutical and office supply companies.  Their success is a total team effort as their staff is committed to helping create the best delivery experience for your customers.

United Delivery Service will be at this years Parcel Forum 2017 event at the Gaylord Opryland Resort in Nashville, September 18-20.  UDS will be at booth#338

The First Choice…In Last Mile Delivery

 

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