Delivery Service, tradeshows

UDS To Exhibit at World Home Delivery 2018!

 

UDS_Home-Delivery-World-2018.jpgHome Delivery World is where big box and mid-size retailers, etailers, brands, grocers, and their solution providers gather to showcase services and stay abreast of the trends in retail. You can choose between visiting the free expo and on-floor seminars as a visitor, or registering to attend the full VIP conference. Home Delivery World started out as a small conference with the goal of helping retailers get their products to their consumers. eCommerce, however, is an industry exploding with growth and now so is our once-modest conference.

This is the only event to bring together retailers to learn about innovations across home delivery. Home Delivery World Conference 2018 will be held at the AmericasMart Center, Atlanta, GA on April 18-19, 2018.

The team at United Delivery Service will be attending the show please stop by BOOTH #316 and learn more about how UDS provides expertise that can deliver competitive advantages for your company through proprietary software technology.

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Delivery Service

Your First Choice in Last Mile Delivery!

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The last mile can make or break the retail experience for many consumers. Thus, it’s critical for merchants entering the e-commerce arena to select the optimal B-to-C delivery partner.

What factors point to a good carrier? First and foremost, the carrier must understand your customers. The need for such understanding extends to every market in which you do business because no two markets – or consumer groups – are precisely the same. Also, the carrier must offer competitive pricing, an excellent customer experience and convenient delivery options that respond to customer needs.

Selecting a Partner
When looking at a one-stop parcel service, it’s important to evaluate the company’s image and whether it possesses a specialized B-to-C network. Of course, its coverage in terms of regions is a key factor, too.

Convenience
The best delivery partner for purposes of customer convenience will offer alternate delivery options to assure successful and convenient deliveries. For example, a courier might deliver to a home, safe place, neighbor or office. Likewise, a courier may offer a parcel shop that’s located on the customer’s way to work, has extended operating hours or is co-located at a shopping facility.

Our United Delivery Service programs  have been designed and developed over many years to cater to a wide range of shipping needs. Should the occasion arise, our software and services are flexible enough to respond and adapt quickly to meet any customer’s needs.  Call Customer Service: 630-930-5201

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Business Tips, Delivery Service

Spring Clean the Office for Increased Productivity!

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It’s officially spring!

Whether you’re already soaking up the sun on a park bench or still digging your home out from recent winter weather, warmer temperatures are around the corner— it’s time to lighten things up in your workspace. Here’s how.

Clearing clutter is a common practice for businesses and individuals alike. After tax time, it’s great to pack up your receipts and projects from the past year and focus on what’s new. It’s also the best time to clean your office, get rid of the old equipment you don’t need and upgrade the new equipment that you do.

1. Physically Clean Your Office: Following cold and flu season, a clean office can reduce the risk of continually spreading germs throughout the office. Although sick employees should be encouraged to clean their work stations when returning to work, a thorough de-germing will help keep your workforce healthy and organized.

2. Give electronics some TLC: Your computer and other devices are your loyal servants and come in contact with all sorts of dirt every day. Take time to show them some love when you’re spring-cleaning. They’ll be more pleasant to use and will likely work better and live longer. Start with a can of compressed air and clean dust and crumbs from the keyboard, and then wipe down the keys, mouse, and housing with a damp cloth. A cotton swab dipped in alcohol or vinegar is great for getting into crevices. Do the same for you printer, phones, tablet, etc. For cleaning LCD screens, use a product designed especially for that use.

3. Clear The Memory: It’s important to clean the cloud periodically to maximize your memory usage. While spring cleaning the office, take the time to monitor what’s currently in the cloud and delete documents that are no longer relevant.

4. Clean Up Your Hard Drive: When hard drives get full, it can hamper the performance of your computer. If your company’s computers are older, make sure you regularly run scans to compress and optimize files on the hard drive. By doing so, you can enhance the computer’s performance.

5. Recycle Old Reports: If you’ve got a ton of old paper reports lying around, disassemble them and consider reusing them. Single-sided pages can be used to print non-essential documents, including drafts and notes. Everything else can be recycled, clearing up shelf space for more recent documents.

6. Organize: For the files that you’ve chosen to keep on the cloud, organize them in a method that is easy for any employee to follow. Make sure that every one of your documents is in a logical folder and easily accessible.

7. Disinfect Your Phone: It is a well-known fact that phones can quickly become disgusting. One way to prevent this is to keep anti-bacterial microfiber cloths that are specifically made for phones with you. If you don’t have them, mix a 40/60 alcohol/water solution into a spray bottle, and spray a phone-safe cloth to wipe your phone free of germs.

 

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Delivery Service, tradeshows

UDS to Exhibit at RILA 2018!

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United Delivery Service Chicago’s leading regional small parcel carrier will be exhibiting at RILA,  Feb 26 -28 in Phoenix. Stop by BOOTH #235 to learn more about the company and how they are helping some of the largest retailers improve their delivery experience.

The Retail Supply Chain Conference offers the best-in-class educational program addressing the topics that matter most to retailers. With more than 35+ interactive sessions and 6 breakout tracks, no other conference provides you with more powerful insights, extensive networking and in-depth content.

UDS will be in attendance (Booth #235) to identify new ways to improve customer retention through fulfilment, delivery and reverse logistics programs. UDS has developed successful delivery solutions for various key industries, finding  solutions that will work right for your company.

UDS offers options ranging from overnight delivery to customized routing solutions.

  • Real-time package tracking and reporting
  • 24/7/365 Customer Support Personnel
  • Electronic signature capture, GPS, VPOD, VPOA
  • Same Day, Next Day, Scheduled / Static Route solutions
  • Transportation service solutions throughout the Midwest

Contact us at http://www.uniteddeliveryservice.com or 630-930-5201.

 

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Delivery Service

Prepare for the 2017 Shipping Season!

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As we enter the height of peak shipping season, it’s a good time to start preparing your game plan.   Whether you’re a business owner of an e-commerce or brick and mortar store – or even a warehouse operations manager – the tips and tricks listed below can help you grasp a better understanding of what you should be doing to assemble your team and plan of action for peak season.

Peak season should be at the top of your mind year-round. 

In the months leading up to peak season, you should be making great strides each day to ensure that peak season goes off without a hitch – not something that you simply just “get through”. When thinking about how far in advance you should plan your logistics – just know that consumers are thinking about and researching their potential purchases months before they actually purchase anything in the peak buying month of November.

Understand when each customer’s “peak season” is.  

Each of your customer’s peak season may differ depending on what commodity they sell. It wouldn’t be wise to take on all customers who share the same peak season. The more spaced out your customer’s peak seasons are, the less stretched you’ll be for available freight options.

Plan to use insurance.  

During peak season, theft increases due to freight being unattended during long holiday weekends. In October, theft surges to an all-time high. Insurance is not something you ever want to skimp on, but especially not during peak season.

The reality of shipping costs, time, and demand. 

When the demand for freight shipping goes up, so do the prices. It’s the reality of the situation, but the sooner you educate your customers about this, the less shocked they’ll be about it when peak season rolls around.

Be transparent. 

Customers want transparent and generous return policies. Don’t try to hide anything in the fine print, especially during the upcoming holiday season when tensions are high. Be upfront and honest with customers about how you handle returns if they’re not satisfied with your product or service. If you’re an eCommerce retailer, know that over 50% of customers back out of a purchase if there is no offer for free return shipping.

Provide convenience. 

By now it comes as no shock that consumers want instant gratification. The moment you make a purchase or interaction difficult for a consumer, they back down and move onto your competitor who provided a much more pleasant and seamless experience. By offering little incentives such as in-store pick-ups, limited time sales and promotions, and free shipping, your customer is much more convinced they are making the right purchase.

Test your customer experience.

Try walking through the customer’s experience when making a purchase at your store or online website. Was it a fluid and guided process? Are you providing customers with all the information they need to make a purchase? Is there room to provide a more customized experience? These are the questions you should be asking yourself in the months leading up to peak season.

Although patterns will change and certain events simply cannot be anticipated for, it’s important for industries and companies alike, to learn from past years and analyze what works, what doesn’t, and what you could be doing even more of.

Be efficient in crunch times.

With events like Cyber Monday, companies see a huge spike in orders. Those who make it successfully through these specific sales days are those who have quick turnaround, a report by Kurt Salmon, a global management consultancy firm, stated. Researchers in the report found that Cyber Monday (the Monday after the Thanksgiving weekend) is the largest online shopping day, which puts more pressure on getting items out of the warehouse faster.

Automate simple processes.

In the packaging industry, some facilities still spend several man hours taping, assembling boxes, void-filling boxes, packing, labeling and moving products out the warehouse door. With the peak season quickly approaching, look for automation opportunities that reduce package handling. This will increase throughput, reduce labor costs for temporary employees and allow you to focus more on customer satisfaction.

Contact UDS for more information: http://www.uniteddeliveryservice.com.

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Business Tips, Delivery Service, Holiday Season

Be Prepared For 4th Quarter with these Ecommerce Tips!

The fourth quarter represents the holiday season. It includes some of the biggest holidays of the year – Halloween, Thanksgiving, Black Friday, Christmas and New Year’s Eve. Buyers are looking to host the best parties, give the best gifts, eat the best food and will dig deep into their wallets to do so. Many retailers report that they do as much as 50% of their annual sales in the last 3 months of the year.

The fourth quarter is a crazy time of year for retailers, holiday shoppers, and travelers. It affects all aspects of business operations from managing inventory stock levels, to shipping lead times and customer experience.

Be Prepared

Why are people talking about Q4 now? In order to do 50% of your annual sales in the last quarter of the year a seller, large or small, needs to have inventory in stock, have a plan for getting items to buyers in a timely manner, along with providing quality products among others. Time is money, and the sooner you start to prepare for Q4 the better your sales will be.

1. Know your Ecommerce calendar

“In the US, the Christmas season usually tips off after Thanksgiving, but as retailers grow more aggressive in taking on e-commerce, they are introducing holiday promotions and advertising for the holiday season as early as September—a phenomenon the industry pegs the Christmas creep.” – Bisnow reports.

Q4 Ecommerce sales holidays calendar:

  • Halloween – Oct 31 (4th largest online sales holiday)
  • Thanks Giving – Nov 23 (average online spending of $400 per user)
  • Black Friday – Nov 24
  • Cyber Monday – Nov 27
  • Green Monday – Dec 11
  • Free Shipping Day – Dec 16 (largest online sales day in Dec)

You probably should be preparing for those dates weeks ago! It’s not only about discounts and promotions. It’s also about making the most of the season and avoiding any spectacular crashes or customer care failures.

2. Give Your Website a Holiday Makeover

Even small changes can make a difference to your customers. A temporary seasonal makeover will add holiday cheer and encourage your customers to shop more. Try adding some snowflakes, holly, or other festive decorations. While you’re at it, add a banner announcing holidays deals or specials.

3. Optimize for Mobile Customers

People now spend more time on the internet on a mobile device than on a desktop computer (51 percent versus 42 percent), so if you’re not optimizing for mobile users, you’re just driving potential customers to your competitors. In fact, not having a mobile-optimized site is like closing your store for one full day every week. How are you going to capitalize on those limited offerings if you can’t reach the on-the-move crowd?

4. Run Limited Time Offers

Holiday selling is a great time for flash sales. Limited time offers create urgency and encourage customers to buy. Try using this tactic on slow-moving items as well as some from your best-seller list. By following these holiday selling tips you’ll likely increase your items sold, and you may be able to keep those slow-moving products from gathering dust.

5. Offer Special Promos to Loyal Customers

The holiday season is the perfect time to reward your loyal customers with deals that you’re not offering everyone. The gift of discount codes or free shipping is a great reward, and an enticement to shop more. Your social media channels are a good place to find your loyal customers. If they follow you on social media, you can reasonably assume they’re a fan of your brand. Post an exclusive promo code to Facebook, Twitter, or Instagram to let your most loyal customers know you appreciate their support.

6. Highlight Deals on Social Media

Speaking of social media, make sure that your followers know what you are offering this holiday season by highlighting your new products across your channels. It’s a way to advertise your gift guides, limited-time offers, and shipping discounts as well!

7. Ecommerce Marketing Automation

Traffic peak is coming. Surely not every user will complete their shopping experience. Automate abandoned cart recovery. Sign those users up for a newsletter or an automated product recommendation. Dig that traffic gold to maximize your returns on Ecommerce investments. Or loose out on over 90% of traffic which does not convert into sales.

United Delivery Service makes deliveries happen faster for businesses and consumers. We’ve developed a Midwest network positioned to enhance the speed and flexibility of last-mile delivery. We help consumers get products more quickly while lowering the cost of distribution for the businesses they buy from. Contact us today 630-930-5201. http://www.uniteddeliveryservice.com/index.html 

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Delivery Service, tradeshows

The UDS Team Will Attend Parcel Forum 2017!

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PARCEL Forum has been hitting all the right notes for the past 15 years! From day one, they’ve been steadfast in their mission to serve the unique and ever-changing needs of professionals who are responsible for the shipping, distribution and delivery of parcel-sized (<70lbs) packages. This unwavering commitment has helped thousands of small-package professionals learn how to ship more packages, more frequently, more efficiently, and more cost-effectively. Whether you are new to the industry or a veteran, attending PARCEL Forum will be music to your ears!

One of the regional carriers that has had tremendous success and growth is United Delivery Service. Started in 1972 and based in Chicago, UDS provides next day and same day delivery solutions for retail, ecommerce, payroll, pharmaceutical and office supply companies.  Their success is a total team effort as their staff is committed to helping create the best delivery experience for your customers.

United Delivery Service will be at this years Parcel Forum 2017 event at the Gaylord Opryland Resort in Nashville, September 18-20.  UDS will be at booth#338

The First Choice…In Last Mile Delivery

 

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