Business Tips, Delivery Service

Real Time Visibility with VPOD

UDS-VPOD-VPOA-1

Real Time Package Visibility through the use of our own proprietary technology such as geocodes, GPS, mapping API’s and other technologies, UDS can offer total visibility into the delivery process.  The importance of proof of delivery in the shipping business cannot be understated.  As an owner or operator of a small business, the benefits of proof of delivery are invaluable.  UDS offers innovative technology,  seamless integration proprietary software with real time tracking barcode scanning VPOD / VPOA GPS / GEO Coded Load Balance & Optimization.  Real-Time Tracking (imported, received, out for delivery, delivered) exception tracking (i.e.: damaged, short, delayed) electronic signatures, VPOD, VPOA (visual proof of attempt) GPS reading.

United Delivery Service provides expertise that can deliver competitive advantages for your company through our proprietary software technology.

Visual Proof Of Delivery (VPOD) & Visual Proof Of Attempt (VPOA) With online ordering growing by record numbers, UDS continues to be an innovator in technology and providing delivery assurance to its customers. Company drivers take photos of the packages when they are delivered to residences and are viewable by your customer service team. Visual Proof Of Delivery (VPOD) or Visual Proof Of Attempt (VPOA) technology is a unique advantage for both the shipper and recipient.     Call Customer Service: 630-930-5201

Standard
Delivery Service

Shipping tips to save time and money

Achieve long-term success by simplifying your supply chain.

United-Delivery-Service-Package-Dellivery-Home

Choosing the right shipping company can be a tough decision.  With a focus on being more than just a shipping company, UDS can help with plenty of useful value-added services.  If you’ve been thinking about making improvements to your supply chain, here are some simple ways to get started. These tips can help put your business on the path to reaching your goals and ensuring long-term success.

Here are five ways value-added services from a shipping company can save you both time and money:

  • Well-Rounded Partner: When it comes to your shipping company, it’s important to find a well-rounded partner who sees the big picture and understands your business from top to bottom. When you work with a shipping company like Commonwealth Inc. that also offers value-added services like inspections and labeling, you can rest easy knowing your partner is skilled in more than just one practice. A well-rounded partner can provide helpful suggestions to help you streamline your business and save money.
  • Better Understanding Of Your Business:  A shipping company that believes in offering value-added services is more likely to understand the intricacies of your business as well as how to stay profitable. Instead of having to use a labeling company, shipping company, and storage facility, look for a company that will keep your bottom line in check. You’ll save money and you’ll avoid longer turnaround times as you try to plan third-party logistics with multiple partners.
  • Real Time Package Visibility:

    Through the use of our own proprietary technology such as geocodes, GPS, mapping API’s and other technologies, UDS can offer total visibility into the delivery process. Innovative Technology Seamless Integration Proprietary Software Real Time Tracking Barcode Scanning VPOD / VPOA GPS / GEO Coded Load Balance & Optimization.Real-Time Tracking (imported, received, out for delivery, delivered) exception tracking (i.e.: damaged, short, delayed) electronic signatures, VPOD, VPOA (visual proof of attempt) GPS reading.

  • Develop Incredible Customer Service. A superior customer experience can lead to valuable repeat business, so provide your customers with shipping and delivery information up-front.  One way to do this is to implement shipping technology that enables you to provide tracking information and proactive status updates on your customers’ in-transit orders.  This will help cut down on “where is my order?” inquiries and allow your customer service department to handle more important tasks.
  • Increase Sales with Convenient Returns. With more and more shoppers buying online and through mobile devices, it’s essential to offer an efficient, web-based returns option. A recent Forrester Consulting study found that retailers who make it convenient and inexpensive for their customers to return products are likely to see increases in sales, customer loyalty, and incremental revenue.

Take some time to review your shipping processes to ensure you have the tools and technology in place to withstand whatever comes your way. Contact UDS for more information: http://www.uniteddeliveryservice.com.

 

Standard
Business Tips, Delivery Service

Get Motivated & More Productive!

Ways to increase your motivation in your career if you’re struggling lately!

Employee motivation is at an all-time low right now because they aren’t doing work that takes advantage of their strengths and passions. Employees feel stuck doing their job because of a bad economy or just bad luck. They simply don’t know how to get motivated and remain motivated at the office. This is a big challenge because if you can’t motivate yourself, you will end up slacking off and not delivering on your project commitments, which could end up getting you laid off in the long run.  Here are six ways to get motivated in your own work so you can become as productive as possible and achieve a higher level of success at your company:

1. Concentrate on one goal at a time. Most people try to multi-task but find it hard to get anything done. If you write down one goal to accomplish each day, it’s much easier to be focused and more motivated. When you have multiple goals, it can be very hard to be motivated because you are overloaded and you don’t feel like you can do them all. When that happens, you feel like you’re a failure or lazy, both of which are probably not true. You just don’t have enough energy to do everything. Every time you finish a goal, check it off and move to a new one. Eventually, all of your goals will be checked off and you would be able to give your complete attention to each so the quality would be better.

2. Choose the right goals. You will be very motivated if you select goals that you’re excited about. It will be easy to put the time and energy into a goal that you’re really interested in, over one you’re just doing because you have to. Basically, you are more motivated if you are working towards something that you genuinely want to do or achieve. If you are forced to do goals that aren’t of particular interest, which happens a lot in the workplace, then find things that interest you within them. Sometimes you have to do work that you don’t like in order to get work that you do like.

3. Schedule breaks in your day. If you are constantly working you will get burned out and then your productivity will be zapped. Make sure you schedule regular breaks for yourself so that you can loosen up and recover the energy that you had lost. Tell yourself that you’re going to take ten minutes off after you complete a certain amount of work. For your breaks, you could take lunch, go get a coffee, run a short errand, just walk around or just talk to others at the office.

4. Get a support group. It’s important that you have other people who want you to be motivated just as much as you want yourself to be, and you can help them too. Get the support of your manager and co-workers so that they are holding you accountable and offer yourself as a member of their support group too. If a member of your support group sees that you’re fooling around at work or you’re slouching, they should go over to you and check in to help you get your motivation back.

5. Change your environment. If you don’t feel motivated it could be that there are too many distractions in your current environment. If you’re sitting in a cubicle every day, try to work in a conference room or even at home. Talk to your manager about the different options and see if that new environment helps you get more work done faster. If anything else, it will feel good to work from a different area and you won’t be as bored.

6. Have something to look forward to. When you know something good is coming up in your life, it’s easier to get motivated. That something could be a vacation you are planning, a night out with friends, a major conference or wedding or just a bigger project that you know is coming up. If you don’t have anything on the horizon, then start planning because that will make you push yourself harder.

Standard
Business Tips, Delivery Service

5 Reasons Why Your eCommerce Business Should Ship with UDS!

Screen Shot 2015-12-01 at 1.11.44 PM

Your business is growing and your shipping needs are changing. There is allot to consider when choosing a shipping company that is right for your business.  Let United Delivery Service give you 5 reasons they are worth considering.

Meeting Diverse Needs

We strive to partner with progressive companies and to provide a high level delivery solution that will meet or exceed your customers’ highest expectations. UDS has tailored its solutions to specific industry requirements, ranging from pharmaceutical to floral and Residential to B2B. Our operation, as well as our software, can scale to handle the needs of small and large businesses alike.

Knowledgable & Responsive Staff

From Customer Service Representatives to Warehouse Personnel to Drivers, UDS understands that our staff is not only a reflection of our company, but also of yours. Through training, monitoring and audits, we continually strive to ensure that our staff is providing the best service possible. We have processes in place to ensure that staff is notified of any changes to regulations or customer SOP. We maintain a standard of excellence in our people, technology and service.

Flexible Solutions

At UDS, we chose to build our own technology, allowing us to quickly adapt to the growing technological needs of the industry. This allows for flexibility and responsiveness during integrations.More importantly, we can continually offer our customers the most advanced technology available, such as GPS and imaging technology and other integral tools to help pinpoint your deliveries. These technologies bring you total visibility into the delivery process.

Our services have been designed to offer flexibility as well. A single service may not suit the needs of every customer. Our Same Day, Next Day and Customized Routed services offer flexible options. Our services may be customized or combined to offer a complete shipping solution for your company.

VPOD

Real Time Package Visibility Through the use of our own proprietary technology such as geocodes, GPS, mapping API’s and other technologies, UDS can offer total visibility into the delivery process. Innovative Technology Seamless Integration Proprietary Software Real Time Tracking Barcode Scanning VPOD / VPOA GPS / GEO Coded Load Balance & Optimization.Real-Time Tracking (imported, received, out for delivery, delivered) exception tracking (i.e. damaged, short, delayed) electronic signatures, VPOD, VPOA (visual proof of attempt) GPS reading.

Delivery Solutions

UDS has developed successful delivery solutions for various key industries over the past forty years. Together we can find a solutions that will work right for your company.

We offer options ranging from overnight delivery to customized routing solutions: Real-time package tracking and reporting, 24/7/365 customer support personnel, electronic signature capture, GPS, VPOD, VPOA, same day, next day, scheduled /static route solutions & transportation service solutions throughout the midwest.

United Delivery Service makes deliveries happen faster for businesses and consumers. We’ve developed a Midwest network positioned to enhance the speed and flexibility of last-mile delivery. We help consumers get products more quickly while lowering the cost of distribution for the businesses they buy from. Contact Us at http://www.uniteddeliveryservice.com/

 

 

 

 

Standard
Delivery Service

Rethinking the Last Mile

Screen Shot 2017-05-31 at 9.35.10 PM.pngInnovation is vital in today’s environment of technological change. To stay ahead, one must innovate or face extinction. It’s amazing how today’s small parcel market differs from the one just five years ago, and it will undoubtedly differ from the one five years from now.

Here are four interesting new ideas that make us rethink the last mile, all of which are sure to affect the future of small parcel delivery:

Drones

The most talked about new way to deliver e-commerce orders is by drone. Its appeal is largely based on the speed that orders can be delivered. Theoretically at least, it’s the fastest, most direct way to make a delivery — weather and weight limitations aside.

The real question will be the feasibility and scalability of delivering with drones. The high costs may prevent it from being a realistic everyday option for consumers, making it just another premium ‘expedited’ service.

Robots

There are already small robots being used to make food deliveries in some big cities, with e-commerce deliveries coming soon. The concept is based on using a small, autonomous robots big enough to fit things securely inside and then sending them on their way.

Robots seem to have slightly fewer practical limitations and scalability problems than drones. But, are more limited in their potential service areas and will require greater population density to be economical.

Underground

The opposite of drones is the idea of going underground to make deliveries. For the same reason subways work, this could be the next great option for small parcel deliveries. After all, why deal with above ground hurdles of people, buildings, and traffic if you don’t have to?

The reality is there are big infrastructure investments needed to make this idea work, but with the right density of customers, it becomes a possible option. Many cities already have networks of underground tunnels that most people don’t know about.

Self-Driving Trucks

Autonomous vehicles, although futuristic just a few short years ago, will likely be the first of these new last mile concepts to become real. It’s easy to imagine self-driving trucks arriving curbside and a person coming out to get their boxes off the truck.

This option is not limited in the ways each of the others are – mostly because there is no need for new infrastructure and the technology already exists for the most part. It also allows for the carriers to maintain their economies of scale, and keep the rates they charge low.

These technological advances may have a significant impact on how deliveries (B2B and B2C) are made and future logistics infrastructure is developed to enable these new options. Stay tuned….

Standard
Business Tips, Delivery Service

How to Survive Office Politics!

fullsizeoutput_5fad

One of the greatest challenges people in the workplace face is avoiding negativity. Nothing can turn an enthusiastic mood around more quickly or throw a wet blanket on the creative fires on the job than a solid dose of downer energy from someone you work with. In fact, it should be viewed as the number one work hazard to avoid at all costs.

Office politics will never go away. It’s a fact of company life. However, destructive office politics can demoralize an organization, hamper productivity, and increase turnover. Here are some tips, applicable for both staff and management, on dealing with office politics.

#1: Live at peace with others

The easiest way to avoid problems with politics is to get along with people. I’m not saying you need to hug everyone and sing songs, and I’m not saying you have to be a pushover for everyone. You can be pleasant and professional, while at the same time being assertive when necessary. If you have a concern, focus only on the issue, not on the person. If you have to refuse a request, explain why and try to come up with alternative solutions.

Living at peace with others also means being careful about choosing sides during office power struggles. Aligning yourself with one faction or the other will prevent you from working effectively with people from the “other” side, thereby hampering your productivity and thus your performance. It’s even worse if “your” faction loses out. Instead, try to focus on your tasks, dealing with people in either faction on the basis of the tasks alone, and avoid talk on the political issue that separates the groups.

#2: Don’t talk out of school

Three can keep a secret if two of them are dead.

— Benjamin Franklin

Does your organization have issues? Have people told you things in confidence? Then keep those matters to yourself. Talking to outsiders about issues within your organization makes all of you look bad to that outsider. Furthermore, your boss or your boss’s boss will not appreciate that behavior. People will find out that you spoke about what they told you, and they’ll lose confidence in you and respect for you.

#3: Be helpful

We all have responsibilities and objectives, and those things should receive priority. Nonetheless, if it doesn’t take too much time, being helpful to others can reap benefits for you. Does someone need a ride in the direction you live? Did your co-worker leave headlights on in the parking lot? Is someone having trouble building an Excel macro? If you can help that person, especially if you can do so without taking too much of your time, you benefit yourself as well as the other person. By doing these things, you’re building political capital and loyalty. In doing so, you reduce the chances that you will be the victim of political intrigue.

#4: Stay away from gossip

I never repeat gossip, so listen carefully.

— Old joke

Nothing destroys the dynamics of an office more than gossip. Stay away from it, because nothing good comes from it. Just be sure you avoid the “holier than thou” attitude of lecturing your co-workers on the evils of gossip. You’ll make them lose face, and they’ll resent you. Instead, try subtly changing the subject. For example, suppose the group is talking about Jane’s problems with her child, and of course Jane is absent from the group. Do some free association and try to come up with some topic that’s related to Jane or her child, but won’t involve gossip. Then, make a comment about that topic.

For instance, suppose you know that Jane’s child is involved in a sports league. Mention this fact, thereby linking the child and the league. Then, shift the conversation so that you’re now talking about the league rather than Jane’s child. You could ask when schedules will be published, or if they need parent volunteers. If you do it right, no one will even notice that you’ve moved them away from the gossip.

#5: Stay out of those talk-down-the-boss sessions

Suppose your co-workers start complaining about the boss. If you join in, it makes you look disloyal to the boss. If you don’t, it looks awkward in the group. What can you do? As with the situation of gossip, try changing the subject by linking the boss to another topic, then talking about that topic instead. Or you could simply respond to your co-workers with a smile and a tongue-in-cheek, “Come on, aren’t we exaggerating? [name of boss] really isn’t THAT bad.” Be careful, though, because it could be taken as an admission by you that the boss is bad.

#6: Be a straight arrow

The best way to keep out of trouble politically is to be seen as someone who doesn’t play office politics — in other words, a straight arrow. Do what you say you’re going to do, alert people to problems, and admit your mistakes. Others will respect you, even if they don’t always agree with you. More important, you have a lower chance of being a victim of politics.

#7: Address the “politics” issue openly when appropriate

Tell people you’re not interested in scoring political points but only in getting the job done. It might not work, but unless you bring the matter up, there’s no chance at all that they will believe you. So if a co-worker is unavailable, and you have to act on that person’s behalf, consider saying to that person, “I had to act because of your absence. I wasn’t trying to go behind your back and I wasn’t trying to show you up.”

#8: Document things

Nothing saves a job or career more than having a written record. If you believe a matter will come back to haunt you, make sure you keep a record of the matter, either via e-mail or document. Documentation is also an effective way to highlight of your own accomplishments, which can help you when your performance evaluation is conducted.

#9: Set incentives to foster teamwork

If you’re a manager or senior executive, take a close look at your incentives. Are you unwittingly setting up your staff to work against each other? Do your metrics address only individual departments, or do they also address how departments could benefit the larger organization?

If you reward employees in a department based only on how well that department does, you may inadvertently cause destructive competition among departments. Each one will be competing against every other one, and all the departments could end up in a worse position. To minimize this possibility, give employees incentives based not only on department results but on organization results as well. That way, employees from different departments have more motivation to work together and less motivation to engage in destructive politics.

#10: Set an example for your staff

People in an organization look to leadership to see how to act. Do you want your staff to refrain from negative politics? Do you want to see collaboration and teamwork instead of petty rivalries, jealousy, and back-stabbing? Act the way you want your staff to act, and they will follow you.

Standard
Business Tips, Delivery Service

Saving Money on Shipping Costs!

Screen Shot 2015-12-01 at 1.11.44 PMShipping merchandise can be one of the most complicated operations for any business. Poor or no planning can result in owners overpaying, as well as losing sales if the company can’t provide consistent and cost-effective delivery to customers.

For businesses that don’t often send larger shipments of several pallets at a time or can’t afford to hire a logistics provider to manage its shipping services, developing a set of guidelines can be essential.

Have a minimum purchase value for free shipping

Offer free shipping with a minimum purchase order value. Avoid offering free shipping with a minimum number of purchased items because in that case, the customer may buy low-priced items just to qualify for free shipping. That does not quite bring you a lot of money.  According to the surveying firm Comscore, 75% of online shoppers in Canada tend to buy additional stuff, even if unnecessary, to attain the stipulated minimum purchase limit and qualify for free shipping.

Negotiate with carriers for better rates

That is common sense, isn’t it? Lower shipping rates will mean higher profitability. You might be a great negotiator, but from the carriers’ perspective, they need good incentives to offer you lower rates — incentives that make sound business sense to them. Commit to give higher shipping volumes to carriers and they might be happy to give you lower rates. And it would not be a bad idea to include inbound shipping to the assignment list of the carriers.

Use reward points from business debit and credit cards

Ecommerce retailers usually make payments for bulk product purchases with their business debit and credit cards. Over time, the ecommerce retailer earns huge reward points for the purchases made, usually in the form of Visa or MasterCard gift cards. You can easily utilize these gift cards to pay for shipping charges, provided your carrier accepts the cards. In most cases, most carriers do.

Adjust product price based on product cube value

Carriers’ shipping rates usually depend on the space your product is occupying on the shipping vehicle, other than on the product weight. So, you may be losing some money on shipping large but lightweight items. Items such as a large box of pillows may be lightweight but occupy a lot of space on the shipping vehicle. So, you should smartly price especially the potentially large but lightweight items so that you do not lose money on shipping.

Know where you’re shipping

If you primarily ship to one specific region, a regional carrier like United Delivery Services, may be your best bet. Regional carriers often provide lower rates than national shipping carrieres because they cover a small geographic area. United Delivery Service began in the Chicago Metro area more than 40 years ago. They quickly recognized that many of thier  clients needed service outside the area for their Residential and B2B solutions. They added On Demand, Route Distribution, and customized routing services to expand their reach across the Midwest. As a Midwest Regional Carrier, UDS provides customers with cost savings, flexibility and personalized service that national carriers can’t match.

Standard